The Field Operations Supervisor, under the general supervision of the Account Manager, acts as the primary source ensuring job site quality; this includes ensuring that tools and equipment are maintained in good order and the maintenance of a safe and orderly work environment. This position requires instruction on the proper commercial horticultural management and the use of industry equipment. This is a full-time, non-exempt position. 

This position requires a valid CA driver's license and a clean driving record.

RESPONSIBILITIES

• Main point of contact for Job-site quality: Distribute work among crew members, oversee tasks, monitor work quality, and serve as the crew's liaison to management. Responsible for the consistent delivery of on-time work production and service in line with Rubicon Landscapes and contract quality standards. Frequent scans of sites and quick resolution of issues, including issues raised by customers.
• Provide input for estimating. Manage and install projects. Keep inventory and provide parts list to Operations Manager. Self-manage pesticide usage.
• Schedule week’s work routes/very early dawn shift hours to adjust for less pedestrian traffic and busy parking zones to do scheduled work and to adjust for unforeseen demands to expedite work completions in other non-scheduled zones.
• Maintain flowers, shrubs, ground covers, lawns, hedges, and other plants: Plant, grade, seed, and fertilize; mow, trim, and weed; spray. Remove debris water landscapes and make irrigation adjustments.
• Vehicles and equipment: Clean and prepare vehicles for the next service day; inspect and maintain equipment (including lubricating as needed) before use to ensure proper and safe operation; report problems to the Supervisor.  
• General conduct and safety: Provide initial correction to team members regarding inappropriate or unprofessional behavior. Report unsafe working conditions and/or practices to the Supervisor immediately. 
• Communication: Build relationships with clients and property managers; serve as the first point of contact in the field for questions and issues. 
• Training: Provide training regularly on the safe use of equipment, PPE, policies, procedures, and best horticultural practices to team members including trainee participants.
• Management of team at job site. Provide coaching, support and management to employees at work site.
• Evaluation: Assist Managers in the assessment of the performance of the team members.

COMPETENCIES

• Leadership, reliability, teamwork, interpersonal flexibility, solid communication skills, a customer service approach, and receptivity to instructions and feedback from supervisors.
• Proficiency in the use and inspection of backpack sprayers, pole saw/pruners, hand saws, lawn mowers greater than 36" rototillers, brush chippers, aerators, thatcher's, Niftylift/skid steer, loader and of basic sprinkler adjustments and repairs.
• Demonstrate competent skills working with wiring/valve issues, 2-wire/decoder systems, repairing irrigation main breaks/leaks sized piping up to 6”, and working with various types of commercial irrigation controllers.
• Proficiency in the proper techniques and methods of pruning and shaping trees and other specimens naturally and of applying fertilizers and pesticides. Ability to instruct others.
• Possess a landscape construction background to manage and assist in new landscape installations or renovations to existing landscapes.  Maintain time management for developing phases of landscape projects and plan for materials to be used on the sites.
• Exhibit flexibility and knowledge to operate various construction equipment such as tractors, trenchers, excavators, compactor plates, and trench compactors.
• Comfortable in using technology and software in a daily basis.
• Coach team members to their next level: Provide real-time coaching and mentoring to help crew members develop new skills, grow in confidence, and take on new responsibilities.
• Build effective and inclusive teams: Foster trust, collaboration, and a strong sense of purpose among team members. Create a work environment where all individuals feel valued, supported, and motivated to do their best work.
• Exhibit managerial courage: Promptly address performance concerns and behavioral issues with clarity and compassion. Make tough but values-aligned decisions when necessary to maintain team standards, safety, and quality.

REQUIREMENTS

• 2-3 years minimum of Crew Leader experience
• 2 years of irrigation repair experience
• Proof of a valid driver's license and an acceptable Motor Vehicle report. 
• Bend and/or kneel up to 10% of the time. 
• Lift, reach, carry, push, pull: up to 50 pounds and up to 50% of the time. 
• Stand and walk up to 90% of the time. 
• Must be able to work outside during all seasons of the year. 
• Conversant or fluent in English language and conversant in Spanish language. 
• Must be proficient in using a smart phone to send/receive calls, text, and emails.  

COMPENSATION AND BENEFITS

• $32-$35/hr. Dependent on qualifications.   
• A safety-focused, professional workplace.  
• Year-round, full-time position. 
• Competitive hourly pay, including federal prevailing wage for some assignments. 
• Medical HMO/HSA, dental, and vision health plans. 
• Paid vacation (0-3  years = 3 weeks (15 days) per year  |  3+ years = 4 weeks (20 days) per year)
• Sick leave (12 days/year), and company holidays.
• Employee-sponsored retirement plan. 
• Provided PPE, vehicle, trailer, and equipment. 
• Advancement opportunities.  

About Rubicon

An $18M non-profit Rubicon, provides direct services at eight locations in Alameda and Contra Costa counties and operates a growing commercial landscape social enterprise program that is a leader in sustainable practices. Rubicon transforms East Bay communities by equipping people to break the cycle of poverty. Recognized as a national leader in workforce development, Rubicon provides individualized one-on-one career advising, job search support, financial education, wellness and legal services, to very low-income people who face significant barriers to achieving economic mobility.

Rubicon is a 2022 Great Place to Work, on a journey towards becoming a high-road employer and an anti-racist organization. We are committed to systems change and advocacy through efforts like expanding and deepening Employee Resource Groups; the launch of an internal Racial Justice Task Force; and implementation of talent and culture supports that acknowledge and facilitate healing from the direct and indirect effects of racial trauma.

Rubicon actively recruits staff members with a diversity of culture, thought, and lived experiences who are not only highly skilled, but who consistently demonstrate a commitment to our vision of an East Bay without poverty and are passionate about this work.

Rubicon is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. 

Rubicon uses E-Verify to validate the eligibility of our new employees to work legally in the United States.