WIOA Career Coach Team Supervisor, Hayward, CA

The WIOA Career Coach Team Supervisor leads a team of Career Coaches providing employment, training, and coaching services to economically disadvantaged job seekers. This is a full-time, non-exempt position reporting to the Eden Area AJCC Manager.

RESPONSIBILITIES

• Case management/coaching and job placement: Individual responsibility for direct services to WIOA program participants including vocational assessments, service referrals, determination of eligibility, coordination of individual training accounts, job development and employment preparation services.
• Assist with job search/placement and provide post-placement support to participants and employers.
• Project management: Development and/or coordination of workshops, resources and team projects.
• People management and development: Involves supervision of WIOA Career Coaches and includes performance management and coaching with responsibility for managing performance outcomes.
• Group facilitation/instruction: Facilitates workshops, discussion groups and/or classes on topics such as WIOA program services, AJCC resources and job readiness.
• Data Documentation and Reporting:  Accurate collection of essential data and information related to job performance.  Timely entry of this information into an electronic data system, and the tracking of important program and service-related information for reporting purposes.  The ability to tabulate data and write narrative responses that effectively report and memorialize necessary information about participants and program activities.  Adherence to agency standards concerning the type, method and timing of data entry at all points of the participant eligibility, enrollment, and service delivery process. A demonstrated understanding of privacy protection and data security, ensuring the confidentiality of sensitive and PII throughout all stages of data handling.

COMPETENCIES

• Experience and expertise successfully coordinating workforce development programs and delivering on program outcomes and benchmarks. Must be able to demonstrate working knowledge of best practices for assisting economically disadvantaged and/or other misrepresented populations (WIOA vocational counseling and employment services experience highly desirable).
• Excellent organizational, teamwork and communication skills, interpersonal flexibility and the ability to work successfully with minimal supervision. Computer and internet literacy required.
• Cultural Responsiveness and an alignment with our values and commitment to equity and inclusion.
• If you don’t currently possess our organizational core competencies of Trauma Informed Care, Motivational Interviewing, and Coaching, you are expected to participate in the necessary training Rubicon provides.

This position requires occasional travel to appointments and other Rubicon meetings; if the employee opts to meet these travel requirements by driving, proof of a valid and current driver's license, current auto insurance, and an acceptable Motor Vehicle Report are required.

COMPENSATION AND BENEFITS

• $29-32/hr DOE
• Hybrid eligible - 1 day out of office
• Medical, Dental and Vision health plans. Kaiser and Sutter Health options.
• 3 weeks paid vacation and sick leave, 13 paid holidays.
• 4 days paid restorative holiday between Christmas and New Year's.
• Employer-sponsored and matched retirement plan.

About Rubicon

An $18M non-profit Rubicon, provides direct services at eight locations in Alameda and Contra Costa counties and operates a growing commercial landscape social enterprise program that is a leader in sustainable practices. Rubicon transforms East Bay communities by equipping people to break the cycle of poverty. Recognized as a national leader in workforce development, Rubicon provides individualized one-on-one career advising, job search support, financial education, wellness and legal services, to very low-income people who face significant barriers to achieving economic mobility.

Rubicon is a 2022 Great Place to Work, on a journey towards becoming a high-road employer and an anti-racist organization. We are committed to systems change and advocacy through efforts like expanding and deepening Employee Resource Groups; the launch of an internal Racial Justice Task Force; and implementation of talent and culture supports that acknowledge and facilitate healing from the direct and indirect effects of racial trauma.

Rubicon actively recruits staff members with a diversity of culture, thought, and lived experiences who are not only highly skilled, but who consistently demonstrate a commitment to our vision of an East Bay without poverty and are passionate about this work.

Rubicon is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. 

Rubicon uses E-Verify to validate the eligibility of our new employees to work legally in the United States.