Career Coach - WIOA Concord, Bilingual Spanish

Concord, California, United States | Programs | Full-time


About Rubicon

A $16M non-profit Rubicon, provides direct services at six locations in Alameda and Contra Costa counties and operates a growing commercial landscape social enterprise program that is a leader in sustainable practices. Rubicon transforms East Bay communities by equipping people to break the cycle of poverty. Recognized as a national leader in workforce development, Rubicon provides individualized one-on-one career advising, job search support, financial education, wellness and legal services, to very low-income people who face significant barriers to achieving economic mobility.

Rubicon is a 2022 Great Place to Work, on a journey towards becoming a high-road employer and an anti-racist organization. We are committed to systems change and advocacy through efforts like expanding and deepening Employee Resource Groups; the launch of an internal Racial Justice Task Force; and implementation of talent and culture supports that acknowledge and facilitate healing from the direct and indirect effects of racial trauma.

Rubicon actively recruits staff members with a diversity of culture, thought, and lived experiences who are not only highly skilled, but who consistently demonstrate a commitment to our vision of an East Bay without poverty and are passionate about this work.

Career Coach WIOA

The Career Coach (WIOA) reports to the WIOA Team Supervisor and serves on a team of Career Coaches providing employment services to economically disadvantaged populations through the Workforce Innovation Opportunity Act (WIOA) program model. A bilingual-Spanish coach is preferred.

This is a full-time, non-exempt position.


  • Case management/Coaching: Conduct intake interviews, eligibility determination, pre-employment preparation, and advocacy; ensure participant accesses all needed services. Assess participant needs and collaborate with the participant to develop and follow a self-sufficiency plan; motivate the participant to achieve career goals and provide the participant with honest, productive feedback.
  • Job placement and retention: Develop employer contacts and referral sources and generate job leads; market services; make job placements and provide post-placement support to participants and employers; participate in employer recruitment events; job fairs, and networking events.
  • Group facilitation/instruction: Facilitate workshops, discussion groups and/or classes on employment readiness topics including but not limited to resume development, job search skills, career assessment, exploration and planning.
  • Data management: Develop a strong understanding of standard operating procedures; Document customer interactions using CRM systems, including Cal Jobs, and protect and maintain customer confidentiality and case record compliance.


  • Solid job development, career coaching and case management experience and expertise.
  • Teamwork, interpersonal flexibility, excellent organizational and communication skills, and the ability to inspire others; Ability to maintain professional partnerships and relations.
  • Solid workshop facilitation skills and abilities.
  • Computer and internet literacy, including Microsoft Office proficiency, experience with CRM systems helpful.
  • This position requires occasional travel to appointments and other Rubicon meetings; if the employee opts to meet these travel requirements by driving, proof of a valid and current driver license, current auto insurance, and an acceptable Motor Vehicle Report are required.


  • $25-$26.50 DOE.
  • Medical, Dental and Vision health plans. Kaiser and Sutter Health options.
  • 3 weeks paid vacation and sick leave, 13 paid holidays.
  • 4 days paid restorative holiday between Christmas and New Years.
  • Employer sponsored and matched retirement plan.
  • Pre-tax transportation and flexible spending accounts.

Rubicon requires proof of vaccination for employment.

Rubicon is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. 

Rubicon uses E-Verify to validate the eligibility of our new employees to work legally in the United States.